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Commonly asked queries

Which countries do you ship to? We currently ship to over 50 countries worldwide, including the USA, UK, Canada, Australia, and most European nations. For a full list of supported destinations, please see below: Albania, Australia, Austria, Belgium, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, China, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Israel, Italy, Jersey, Kenya, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Mexico, Monaco, Montenegro, Netherlands, New Zealand, Norway, Pakistan, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Turkey, UAE, UK, USA. Don’t see your country listed? Just send us a message, and we’ll do our best to arrange shipping for you.

Do you offer free shipping? What are the order minimums? Yes! We offer free delivery with the following minimum order values: UK: Orders must total £12 GBP or more. International: Orders must reach £150 GBP (or equivalent in your local currency). Note: Shipping fees will apply automatically if your order is below these thresholds.

Will I need to pay import taxes or customs fees for my order? For orders shipped outside the UK, local customs may apply additional import taxes, duties, or fees. Here’s how it works: After checkout, we’ll email you with an estimated tax/duty charge (if applicable in your country). You can choose to: Pay the fees and proceed with delivery. Cancel your order for a full refund (if you don’t wish to pay). Note: Customs fees are only an estimate-the final charge may vary slightly based on your local customs officer’s assessment.